Delivery – life UNpacked

Delivery

Shipping Requirements

These days, more and more people are ordering products one at a time and having them delivered to their door. This results in delivery companies making multiple deliveries to the same address, rapidly increasing our global CO2 emissions.

Because of this, we require customers to purchase a minimum number of products to be able to place an order.

We want to encourage everyone to get into the practice of thinking ahead and ordering everything they need in one go, as this decreases the carbon footprint per product ordered.

Shipping less frequently means less transport emissions and less packaging (even though our box, its tape, and paper are naturally biodegradable (and compostable!)).

Delivery Interval

If you purchase products individually:

Your products will be shipped immediately following your order.


If you purchase a Green Groomer Subscription:

Your Green Groomer will be shipped quarterly (every 3 months), according to your billing interval.

Billing takes place on your original subscription purchase date, each month before your next box is scheduled to arrive.

For example: If you subscribed and were first billed on January 15th, you will be automatically billed on March 15th in preparation for your April delivery.

Need a break? No problem! Simply pause your next scheduled delivery at least 14 days before your billing date and reactivate when you're ready :) 

For example: If you will be automatically billed on March 15th in preparation for your April delivery, you must pause by March 1st.

Canadian Shipping

Canadian orders are shipped through Canada Post.

We offer free shipping on orders over $60.

Initial purchases should arrive within 3-8 days, depending on your location. Find out why we don't offer express shipping here.

USA Shipping

Most orders are shipped through Canada Post, but some may come through DHL or FedEx.

We offer shipping at a flat rate of $15 to anywhere in the USA and free shipping on orders over $70.

Initial purchases should arrive within 4-9 days, depending on your location. Find out why we don't offer express shipping here.

Orders being delivered to the USA will need to clear customs which may cause unexpected delays. Please note that you are responsible for all duty, import fees, and/or additional taxes.

International Shipping

We do not currently offer shipping outside of North America.

If you are interested in purchasing from life UNpacked please Contact Us directly and we will do our best to work something out!

Shipping Materials

We have carefully selected each and every piece of packaging to ensure it is either reusable or at least biodegradable. Much of it is compostable as well! 

For a more detailed breakdown of what to do with your packaging, click here.

Payment Options

We are happy to accept Visa, MasterCard, and E-transfer.